At Uniform I have been responsible for iterative design changes and feature additions for the NSB (Norwegian State Railways) App. There are many needs that has to be carefully considered to maintain a simple and intuitive app for the travelers. Maintaining NSB's brand and a consistent interaction model between web, app and ticket machines has also been important.
My role was to bridge the gap between stakeholders in NSB and the travelers through, workshops, user testings, concept development, design, wireframes and prototypes. Project exaples: visual seat reservations, implementing new line designations and concepts for the future of the App that meets the travelers rising expectations from modern services.
2013-2015 in collaboration with Uniform.
Getting physical speeds up the process and makes you see new connections.